I heard a loud bang coming from my garage door?

You likely have a broken garage door spring. This is not a repair you should attempt yourself. If your garage door is heavy and can’t be lifted it is because you don’t have the spring to help counterbalance the weight. A garage door spring has a limited number of cycles (up and down) until it will break. Changes in weather can accelerate your need to replace your garage door spring.

Garage door is tilted on an angle?

There is a good chance your garage door cable is either broken or has fallen off. There are many reasons this could happen including impact or just wear and tear. Need help ? Call us and the help is on the way to you. 

Garage door is opening halfway?

If your garage door is only opening halfway, it is possibly an issue with your electric opener. You could have an issue with the garage door limits or something unrelated.

I am locked out of my garage

If you have a vaulted garage that means there is no side entrance. You only have one way into your garage and that is through the garage door. It is important to install a lock on your door if this is your situation. Our technicians can find a way into your garage. Call us and the help is on the way to you. 

Garage door not closing or starting to close and going back up

Garage doors not closing or starting to close and going back up is our most common phone call. The good news is this is likely the simplest issue to solve. You could have an issue with your garage door cameras / safety sensors. You want to make sure your sensors are clean and pointed directly at one another. Need help ? Just call us and we will be there as soon as possible to help you.

My garage door is stuck to the ground

Our Canadian climate can wreak havoc on our garage doors. Installing a new garage door can help mitigate this issue as you will be getting a thick bottom rubber that is designed to avoid freezing. That said, heavily salt the area at the bottom of your door and wait until the door unfreezes to open it.

Garage door opener working but the door is not moving

We can service nearly any garage door opener. It often makes sense to replace your operator as opposed to getting it serviced. If your garage door opener is making noise but the door is not moving, make sure your door is not set to manual (look at the hookup arm). You maybe also need to get your garage door gear replaced.

My garage door is making a lot of noise

We recommend you maintain your garage door.  The first thing to do is lubricate your door. If that doesn’t work, call us to consult and schedule a meeting.

I drove into my garage door or my garage door is dented

We are happy to help you replace damaged or broken garage door sections. Make sure you get a quote for a new garage door as it may be more cost effective than replacing sections.

Garage door remotes or keypad not working

There are many online tutorials (search Youtube) that can help you program your garage door remotes and keypad. Always try replacing your batteries first. Still need help ? Just call us and we will help you !